QAL2-1 Course Description

SUBJECT MATTER:      QUALITY ASSURANCE

EVENT TITLE Quality Assurance: An Introduction for New Quality Professionals  
EVENT CODE QAL2-1
LEARNER LEVEL* Level #2 (Introduction)
EVENT TYPE Classroom/ Virtual
EVENT DURATION 0.5 day
OFFERING Public
FEES See dates, locations and fees posted on the event registration page

*Learner Level as defined by our Continuing Education & Training (CET) Team.

Event Objectives & Content

This introductory course was designed to:

  • Further an understanding of the meaning of “quality” and the principles of Quality Assurance.
  • Provide an overview of the elements of a Quality Assurance program and how the program may be used within an organization.
  • Build an awareness of typical Quality Assurance tools, techniques and resources.
  • Review the roles, responsibilities and expectations of the QA Team.

We will discuss topics such as:

  • The purpose and benefits of a Quality Assurance program.
  • Basic Quality Assurance principles.
  • Overview of the different approaches to Quality Assurance.
  • Quality Assurance tools, techniques and resources.

Why attend?

  • This course is an easy way to better understand the concept of Quality Assurance.
  • This is an opportunity for you to become more aware of the importance of Quality Assurance to the goods and services you offer.
  • You will hear from a Quality Assurance Specialist regarding the general concepts and principles of Quality Assurance.

Who should attend?

  • Quality Team members.
  • Quality Team Managers and Supervisors.
  • Anyone who is interested in improving the quality of their goods and services.
  • Individuals seeking to understand Quality Assurance.

Prerequisites:

  • A basic understanding of “quality” and “quality assurance”.
  • Completion of a Quality Assurance Level 1 event offered by our CET Team, or the equivalent, is recommended.

What to Expect

  • A Quality Assurance Specialist will deliver the presentation and facilitate a Q&A session.
  • Sessions will be interactive.
  • Course material will be provided.

Quiz/ Exam:

  • Quiz/ Exam? Yes, 1-hour quiz (open book).
  • Attendee participation during the event will be expected, as required.

Presentation Developer & Presenter/ Trainer        

  • Content developed by our Continuing Education & Training (CET) Team.
  • Presenters are experienced, trained, qualified, subject matter experts.

Event Schedule, Cost & Registration

  • For event dates, locations, costs and registration forms click here…

Questions?